Discrimination or Bias Incident Complaint Procedure

Any person, including students, staff, visitors and third parties may file a complaint.  Complaints regarding discrimination or harassment, on any basis protected by law, shall be processed in accordance with the following procedures:

Step 1 

Complaints may be oral or in writing and must be filed with the Executive Director. Any staff member that receives a written or oral complaint shall report the complaint to the Executive Director.  The Executive Director or designee shall investigate and determine the action to be taken, if any, and reply in writing to the complainant within 10 school days of receipt of the complaint.

Step 2: 

If the complainant is not satisfied with the decision of the Executive Director or designee, a written appeal may be filed with the public charter school Board within five school days of receipt of the Executive Director’s or designee’s response in Step 1. The Board may decide to hear or deny the request for appeal at a Board meeting. If the Board decides to hear the appeal, the Board may meet with the concerned parties and their representative at a Board meeting.

The Board’s decision will address each allegation in the complaint and contain the reasons for the Board’s decision. A copy of the Board’s decision shall be sent to the complainant in writing within 10 days of receipt of the appeal by the Board.  If the Board decides not to hear the appeal, the Executive Director’s decision is final.

If the Executive Director is the subject of the complaint the individual may start at Step 2 and file a complaint with the Board President. The Board may refer the investigation to a third party.

Complaints against the Board as a whole or against an individual Board member may start at Step 2 and should be made to the Board President and may be referred to counsel. Complaints against the Board President may start at step 2 and be made directly to the Board Secretary.